Effective Date: January 13th, 2020
Claims Connected (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit information through our forms, or engage with our services.
By using our website or submitting your information, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
When you complete a form or request information, we may collect your name, phone number, email address, mailing address, accident or injury details, and other case-related information you voluntarily provide.
Technical Information
When you visit our website, we may automatically collect your IP address, browser type and device information, pages visited and time spent, referral source, and cookies or tracking data.
2. How We Use Information
We use collected information to connect prospective claimants with participating law firms, deliver pre-qualified inquiries to law firms, improve our screening and lead qualification processes, communicate with you regarding your inquiry, maintain compliance records including consent and disclosure logs, improve website functionality and marketing performance, and prevent fraud, abuse, or duplicate submissions.
3. How We Share Information
We may share your information with participating personal injury law firms for the purpose of evaluating and responding to your inquiry. We may also share information with service providers who assist in operating our business such as CRM platforms, hosting providers, and analytics providers. We may disclose information when required by law, subpoena, or regulatory obligation, or to protect our legal rights and prevent fraud.
We do not sell personal information to unrelated third parties for general marketing purposes.
4. Lead Delivery and Consent
When you submit your information through our forms, you consent to being contacted by phone, email, or SMS regarding your inquiry and to being contacted by one or more participating law firms. Consent records including timestamp, IP address, and submission source may be stored for compliance purposes.
You are not required to hire any attorney and submitting information does not create an attorney-client relationship.
5. Cookies and Tracking Technologies
We use cookies and tracking tools such as analytics and advertising platforms to measure traffic and campaign effectiveness, improve user experience, and optimize advertising performance. You may adjust your browser settings to disable cookies; however, certain website features may not function properly.
6. Data Security
We implement commercially reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information only as long as necessary to fulfill the purposes outlined in this policy, maintain compliance records, resolve disputes, and enforce agreements.
8. Your Rights
Depending on your jurisdiction including certain U.S. states and Canadian provinces, you may have the right to request access to your personal data, request correction of inaccurate information, request deletion of your personal data, and opt out of certain communications.
To exercise these rights, contact us at:
Email: [email protected]
Website: https://claimsconnected.com
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
10. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy, please contact:
Claims Connected
Email: [Insert Email Address]
Website: https://claimsconnected.com